Select your appropriate delivery option from the drop-down list during the checkout process.

IMPORTANT: it is the customer's responsibility to select the appropriate delivery service option based on their goods ordered and ability to assist with larger items.  If you select the Silver 1-man service and then assistance is required but not available delivery may be cancelled by our delivery personnel at time of delivery.

Other Delivery information

West Yorkshire & Harrogate:
We offer a low delivery charge of only £14.99 for delivery within West Yorkshire (BD, HD, HG, HX, LS, WF postcodes), 1 -man ,extra £9.99 for 2- man teams.

Accessories & Lighting:
Whereas furniture orders have a per-order delivery charge, accessories and lighting products have a per-item delivery charge (as stated within the product text) which applies if goods are ordered without furniture.  If you order furniture + accessories then only the relevant charge (1-man or 2-man as above) applies, there are no additional charges for accessories.
If you are ordering mutiple accessories then to keep the delivery costs down we can offer to combine goods within fewer boxes, alternatively for unlimited accessories you can select a standard delivery service (1-man/2-man).

PLEASE EMAIL US IF YOU HAVE ANY QUESTIONS REGARDING OUR DELIVERY SERVICES/OPTIONS

Delivery Timescales
As is standard practice within the furniture industry, we keep minimal stock levels of furniture.  Keeping overheads low means us being able to remain efficient and offer keen prices.  Items that are supplied boxed (ranges not available in choice of finish) are kept local to us, which means that turnarounds are keen - most deliveries are made within 7-14 days* of delivery.  Much of our furniture is available with choice of finish and so is stored by our suppliers ready to finish as and when ordered, these ranges therefore take a little longer (typically 21-28 days) although this is often reduced where items are unfinished.  Timescales vary because they are affected by certain factors, including stock availability, supplier stocks and your delivery location.  Getting items to you can take a little longer than simply sending via a carrier but it is certainly worth the wait for customer who want a 1st-class service.  Starting at only £19.99, our delivery charge is half that of our competitors.

* excludes ranges finished to order & delivery to Devon, Cornwall, Wales which take approximately 1 week longer.

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OTHER DELIVERY INFORMATION

OTHER DELIVERY LOCATIONS
We are currently unable to offer to delivery to any offshore locations, including Isle of Wight, Northern Ireland, Scottish Islands.

COLLECTION
To save on delivery charges, you are welcome to collect from our premises.  We are open 10am-5pm Mon-Fri, collections on Saturday may be possible by prior arrangement.
Select 'Collect' as your delivery option, we will contact you when goods are available to collect.

SOLID CONSTRUCTION/ASSEMBLY SERVICE
Apart from our beds, wardrobes, dining sets and 'budget/home assembly' ranges, most of our furniture is of solid construction and supplied fully ssembled, Every product states whether assembly is required or not, however every single item on our online store either is - or can be - supplied assembled (or in the case of beds & wardrobes, assembled upon delivery).  Where applicable, products will have a 'home assembly' or 'assembled' option, if no option is provided then that item will be supplied assembled.  Please note: although designed to be unassembled for delivery, some larger items (mainly large wardrobes) may contain larger solid parts which are inaccessible via narrow/winding stairs, please check with us prior to ordering.

ARRANGING DELIVERIES
When your order is available for delivery, we will contact you by telephone (therefore mobile/daytime numbers are important for us to contact you).  Due to the efficient way we schedule deliveries we usually book deliveries 3-4 days in advance.  We schedule deliveries by regions of the country using software, therefore when we book in your delivery we can estimate your delivery time (eg 1pm-2pm).  We also use satellite navigation to locate your address without delay.  For more information regarding delivery & timescales, please contact us.  Most deliveries are made during the week,  remember that at any time you can advise us of an alternative delivery address, eg neighbour or work.

DAMAGES/RETURNS POLICY
Damages must be reported within 48 hours of delivery and supported by digital images (emailed), following your notification by email to our office we will contact you in due course to arrange exchange or supplemental delivery.

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Carrier Deliveries
Where possible we offer delivery by carrier for customers who do not require our full delivery service and who may require items quicker than our standard timescales can offer.
Where applicable, products on our online store are marked with one of the following symbols:

	Next Day Delivery available on this item (excludes Scotland)
	3-5 Day Delivery Service available on this item

Carrier service is subject to stock availability.  For 1 or 2 small items we can offer carrier quotation, please email us with product codes and your postcode for a quick quote.
Please bear in mind that carriers do not guarantee delivery date, advise likely time or "ring ahead" and it is the customer's responsibility to ensure they are available, we do offer alternative delivery address (eg work or neighbour) if this may assist.

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